Tikona — Disconnection not processed in 2 months and bill still being generated

Address:	Pune, Maharashtra, 411014
Website:	www.tikona.in

I had request to close my Tikona broadband on 3rd Oct. I was told that request will be processed but it never happened so far. I am constantly getting SMS/Call/Email for payment reminder and bill keeps on increasing in spite of me not using it at all since I raised the disconnection request. I am being mental tortured with constant payment reminders (multiple SMS come in a day as well as call and emails). My disconnection request is 1-[protected] and a/c id is [protected]. I paid in advance for two months and due worst service, had to request to disconnect the request within 2 months time. Considering this, there is no payment due from my side and should be getting a refund for few days left (started service on 8th Aug 2015). With pathetic service and support, I am not looking for any refund but want this a/c closed and stop this payment reminder harassment. Please help!!