[Resolved] Tikona — disconnection of broadband | |
We have requested to disconnect broadband of no [protected] which is we are using since last 2 yrs. And now we are requesting them to disconnect due to issues arise in between i. E. Connection issue.in spite of low uses heavy charges loading. For disconnect we first emailed them on 03.10.2017 before billing cycle starts. And thereafter many reminders but till date they didn't send anybody to remove their instruments instead they are calling me and disturbing me. As i have raised request before billing cycle tikona should disconnect it without further calls. Hoping favorable action. Thanks Vinaya banekar [protected] Was this information helpful? | |
Dec 18, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Banekar, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |
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