[Resolved] Tikona — Disconnection of broadband service | |||||
I have written to you about the disconection of my service about two weeks ago And yo have forwarded the same to Tikona. But it seems the matter has not been settled. Only Tikona has emailed me the matter will be resolved after their meeting on 9th April. Strange thing I keep getting SMS and email from them to pay to due for April with additional charge. Not a word about disconection of service. I just can't understand what they are driving at? What's the procedure for termination of service?. Do the customer has to bribe someone? At least they should make it clear in email to me. I'm at great loss to understand these things in our great country. The have not uttered a word in email to me about termination of service. Only repeated phone calls to dissuade me from terminating the service. I don't have computer not router from last 6th March. All I can do is wait for their whims. Thanks Was this information helpful? | |||||
Apr 24, 2017 Complaint marked as Resolved They have sent me an email as well SMS stating that my services have been suspended after another due bill of Rs 176/- which I was glad enough to pay and get rid of the torture. What I wonder is the email doesn't say discontinue but suspended service. Since I'm
In the process of shifting my residence they have given me an option of using their services at @ of 10p per Meg. Hope and pray this is last I hear from Tikona the great. Thank you very much consumer complaint, most obliged and grateful. Thanks again. I have been able to sleep with some peace of mind. Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care Verified Support Apr 23, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Apr 18, 2017 . Kindly share your details with us for further assistance. Regards, Tikona Care Verified Support Apr 25, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information; hence we consider this case closed from our end. We now request you to share your detail on our official Tikona Forum - forum.tikona.in Regards, Tikona Care | |||||
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post this on twitter tagging @PMOIndia @narendramodi @TikonaTDN @PrakashJavdekar @rsprasad
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