[Resolved] Tikona — disconnection of my tikona account -[protected]

lakkireddy9

Address:

Bangalore, Karnataka, 560043

Hi,

I requested to disconnect my tikona account ([protected]) on dec 14th 2017
And i got request no:1-[protected] as my application has been processed.

But everyday i am getting calls from your executives and they are asking to
1. Transfer account to your friends name
2. Keep account as back up
3. We will give you special discount maintain the account like this.

I am permanently moving to my native so i am disconnecting the account, daily i am getting calls from tikona executives and they are harassing me to keep the account active.

I paid the complete amount till date and there are no pending dues from my side and confirmed with tikona customer care executives. Please disconnect my account.

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Feb 4, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.