Tikona — Disconnection of services

knit.

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	tikona digital services

Customer ID:[protected]
Since last 6 months I am facing frequent internet disconnection issues almost every alternate day at periodic intervals. We have lodged numerous complaints; also met your officials couple of times regarding the same, but it was all in vain as the problem still exists. We have been given a number of reasons for the frequent disconnection.Calling customer care from last 15 days to disconnect my services, each n every time I am told your connection has been closed you will be getting confirmation message in 4hr. but till date I haven't received any of the confirmation of noncontinuous of the services.

PLEASE DON'T USE TIKONA

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed May 10, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Singh,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care