[Resolved] Tikona — Disconnection of TIKONA Internet Service | |||
Hello Team, I am using TIKONA wired Internet service from last 6 months in pune. I am facing problem in speed from last 2 months. I want to disconnect TIKONA Internet connection & I have given the request for the same on 4th september 2014. But They have not disconnected the TIKONA internet connection in last 20 days. Can you please make the action regarding the this. For detail I have attached the mail conversation please check and let me know if you want anymore information form my side. Tikona ID - [protected] Thanks & regards, pralhad dasarwad [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hello Tikona Team,
My complain is regarding disconnection request on 4th september. You have closed the disconnection request without infroming me.
where I want disconnection on the basis of 4th september.request and I am not using your internet serive from today 4pm onwards.
so pelase let me why you have not disconnected tikona internet service. I am to pay you the amount till 26th of september only.
please let me know your reply.
My complain is regarding disconnection request on 4th september. You have closed the disconnection request without infroming me.
where I want disconnection on the basis of 4th september.request and I am not using your internet serive from today 4pm onwards.
so pelase let me why you have not disconnected tikona internet service. I am to pay you the amount till 26th of september only.
please let me know your reply.
Dear Subscriber,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your disconnection request is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your disconnection request is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Sept 23, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care