[Resolved]  Tikona — disconnection of tikona services

Address:	Mumbai City, Maharashtra, 400024
Website:	www.tikona.in

I've been asking tikona to terminate our services since october/november 2017. I had not paid the amount as i had said them to progress my termination request only then shall i clear my dues, unfortunately i wasnt aware of the fraud which tikona plays, they rather suspended my account with user id [protected] for not paying the bills but did not terminate my connection.

Yesterday, i recieved a call from a person stating that he's an advocate from delhi (Although i stay in mumbai) court and if i did not pay the bills, he would take the matter to the court and this could be a threat to my career in future.
However, i wasn't aware that the company do hire fake recovery agents to recover the pending amount by threatning the customers. I was afraid and did the payment immediatly.

Today i've raised my disconnection request again by emailing and i hope they terminate my services this time, calling the customer care is a waste of time as they state they'd call within a few days, but the call would never arrive.
I have disconnected all the cables and am not using tikona anymore, if i do receive threatning calls with/without accepting my request of terminating my services, i would take legal action against the fraud tikona company!

This is the request no. 1-[protected].

But i am unable to track my request no. On the tikona selfcare website. I am sure they're planning to sue me once again after a few months! Please process my request or i would take a legal action against those threatning calls!