[Resolved] Tikona — Disconnection request done in June 2015 | |||
I had requested to disconnect on June 2015 connection user ID ([protected]) due to frequent disconnection Since May 2015. Since then I have called the Tikona support multiple times on numerous occasions to have my issue resolved and to disconnect my services. However, the Tikona support representative keeps on informing that you will receive a call or service engineer will visit your place ASAP. But I Had waited almost 2 months to get issue resolved but no support provided. It has been more then 4 month and I am still receiving emails and messages stating to pay the amount of 1729, even though I have not used the services since June 2015. Now i am gating calls to my family members also for paying the same. This is not good. Also i am getting Demand Notice from your side for paying the due amount. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Ranjan,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Sept 07, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care