[Resolved] Tikona — Disconnection Request not responding

Sandeep243

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	selfcare.tikona.in/

Hi My User id is[protected] and i have called many times for disconnecting my request. But they are just simply forcing us to not to disconnect. When i tell them them about the entire issue they will tell my executives will speak to you with in 24 hours, since 3 months no executives called us. Again we have called 10 - 15 times then also they will tell their executives will talk to you in 24 hrs. Every month the bill is generating like normal only. Please disconnect my ID. I Have recorded the conversation with Customer care and wanted to submit as a proof for this.

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Aug 6, 2021

Complaint marked as Resolved

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Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sandeep,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKSE177 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sandeep,

This is a gentle reminder to follow-up on your concern listed on Sept 20, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSE177 in the subject line.

Regards,
Tikona Care