Tikona — Disconnection / stop tikona services

Address:

Bangalore, Karnataka, 560037

Dear Sir/ Madam,

I applied for Disconnection and to stop Tikona Services on 29 Dec 2015. I made disconnection request by call to customer care No.[protected] . I was told that my rental will be stopped and I will get a response from Disconnection Team within 48 hours. I didnt Get any response from them . I have sent around 10 -15 mails regarding disconnection of Tikona services from my registered email ID. I also asked for Disconnection Acknowledgement. But they never responded to my request.

On calls to Customer Care, Tikona Assured me that my rental will be Stopped And I do not have to pay any amount. My billing cycle is 7 of Every month. I have not used any service after 5 th Jan 2016. Still Tikona has sent me Bill on my registered Email ID.

When i made a call to the customer Care. They Told me not to worry about the Bill and Not to pay. Still i m worried.

Please Look into this matter and help me.

My Tikona Account Details .

User ID : [protected]

Registered Mobile No. [protected]

Name : Mrityunjay Singh

Disconnection Request Nos :

1-[protected] ( 29 Dec 15 )
1-[protected] ( 29 Dec 15 )

Please Do the Needful as soon as Possible .

Thanking you
Mrityunjay SIngh
Contact No: [protected]