[Resolved]  Tikona — Discontinuation of Service

Address:

Jaipur, Rajasthan

I am Syed Adeel Ahmed, I raised a discontinuation request for my Tikona Acc. - [protected]) with Billing Acc. No.[protected] on 27th February 2015 and later a transfer of account to another person request but even after almost 2 weeks of waiting nothing has been done for the same. I have been calling the customer care many times and the only response that I get from their side is that "the complaint has been escalated" and that "I would receive a call within 24 hrs". But so far I haven't revived any sort of call from their side. Furthermore the person to whom the account was to be transferred to got fed up of the waiting and took a new connection already. Even after informing them of the same they are still stalling and not disconnecting the connection. I already have to move to another place, so i have to disconnect this service. I hope this can be resolved as soon as possible. You can contact me on [protected] Thanks Adeel Ahmed