[Resolved] Tikona — Discontinuation of service | |
Hello sir, I put request for discontinuing your service on 4th april 2017. Your service executive told me that it will take around 15 days for discontinuation.in between that period tikona generated new bill. I will not going to pay that because i left that location on next day of my complaint. I contacted customer care regarding that they just told we have your complaint in our system and take this plan n that. I dont want your service anymore. If you didn't take any action i will file complaint against tikona in consumer forum. How can you take this so lightly. I made call to customer care number of times for that. Thank you. Was this information helpful? | |
May 24, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 23, 2017 Tikona Digital Networks Customer Care's response Dear Mr. KOKATE, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |
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