Tikona — Dissatisfied with services and not get proper answers from their team

Address:Vadodara, Gujarat, 390007
Website:tikona.in

Hello As per telephonic communication with Mr. Aman in Tikona customer care we got disconnection and your engineer came within 24 hour to collect your device from our office. following are the details or messages which we do in past for complains which we face till that date we take internet connection of Tikona. Hello Sir / Medam We having problems in your internet connection till that date we are joining it. every time the technical person came and set up all but after going the person it will be same problem in 2 3 hours. there has once problem in the adptor which put by you at over office this all problems we facing everyday. and last 15th july 2015 we totally closed your internet connection due to all this problems. and then after we make request for disconnections at 23rd july 2015. our complain number is = 1-[protected]. after this complain i ll call at your customer care at 4 times for further process of disconnection or refund and at 4 times i got 4 different answers so please tell me now what i do...? here i also attached file of our internet usage till date. I hope that i ll get reply from you. Thanks This the emails which we do many times but we don;t get any reply from there side.
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Dear Subscriber,

Greetings from Tikona.

We have no# your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE0577 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Dec 4, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE0577 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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