[Resolved] Tikona — Excess bill amount | |||
Hi My Tikona connection ID is : [protected]. Tikona connection was not working since May 2015. SO from month of May 2015 I raised multiple request to Tikona for closing my account by phone and by emails. PFA of email communication. Tikona closed my account in Oct 2015. Now Tikona send me bill for non usage of internet since month of May. PFA of bill copy. Please revert back bill amount as no dues are pending from my side because I was raising multiple requests to close my account. Also Tikona should pay my deposit amount back to me. Tikona never responds on phone. Regards Shashank Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Agavekar,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 30, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care