Tikona — Extra Charges for Discountinued Broadband Connection

Address:

Gautam Buddh Nagar, Uttar Pradesh

We had installed Tikona Broadband with UserID:[protected] and billing A/C:[protected] few months back in the Name of Chetan Singla. But they were fail to provide the promised speed as per the bill plan. We made numerous call regarding the speed issue but they were not able to provide a solution. Because of this, we decided to discontinue the connection and requested for the same to Customer Executive. After one month they called us to pay bill for newly started month for which we refused. Now they have sent a legal notice for the same. Please help in resolving the issue. Thanks, Rahul Chhabra