Tikona — Extra internet bill generated

Address:560068
Website:tikona.in

I have paid and terminate the internet service in OCT'15 month, also called their representative regarding the service termination. Tikona representative confirmed that the service has been de-activated. However, he dint send any written confirmation. But they have generated the Nov month bill, which was not at all informed to me, and after 2 month, on 15Jan'16, i got the call from Delhi court saying that a case have been registered on my name from tikona, and i had to pay 1524 rupee otherwise i have to come to Delhi for further clarification. Since then i am continuously trying Tikona Toll free number[protected] at each and every possible number which is mentioned in their website to get the things clear. However, no one is picking up the call from 2 days. They had tricked by generating the bill again which they shouldn't have. If anyone can look into this matter and help me, it would be highly appreciated.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Dharmendra,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1692 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Dharmendra,

This is a gentle reminder to follow-up on your concern listed on Jan 16, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1692 in the subject line.

Regards,
Tikona Care
Dear Dharmendra,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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