[Resolved]  Tikona — Extreme Slow Speeds

Address:

Bangalore, Karnataka

Hi Team, Consumer number - [protected] Irrespective of almost 20 to 30 emails to the customer care, senior desk and the appellate authority of Tikona. I still do not get even 30% of the subscribed upload and download speed as assured by the Internet Service Provider. We have asked the team to change the wifi router on the tower and they have not done so in the last one year or so. Each time the issue gets resolved. It re-occurs in almost every 3rd day or 5th day or certainly the 10th or 15th day. I would like the management at Tikona to intervene and get this resolved ASAP. Please let me know if you require any further information with this regard. You may also go through all the cases logged against my consumer id at Tikona. Regards, Vinod. C.