[Resolved] Tikona — Failure to address internet access disruption

basilmkgeorge

Jun 2, 2022

Address:

E11, spice garden layout, Marathahalli.

I have registered a complaint with tikona regarding "no internet access" issue. Today as of 2nd June is the 3day after complaint has been registered. But still no personal has come forward to address this issue. Also this is 3rd or 4th time in last 30 days that there has been a network disruption in service.

Is there no legal obligation to provide unhindered network access to customers in this time of #Digital_INDIA. And even if there is any unforseen issue, have the courtesy to provide speedy resolution.

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Jul 6, 2022

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Jun 02, 2022

Updated by basilmkgeorge This issue is resolved,

Verified Support

Jun 05, 2022

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.