[Resolved]  Tikona — Failure to disconnect after request, false bills afterward and threats from Tikona collection agents calling themselves as lawyers

Tikona is doing the following systematically to loot consumers. Pls beware. Pls take action. ~ Poor service. If you request for disconnection, they wont listen ~ They take own time to process disconnection ~ They keep generating bills even after they own confirmation on disconnection ~ They send threat emails demanding payment for outstanding wrong bills generated ~ Any complaints wont be attended to ~ You will keep getting automated messages and calls ~ Finally you will get threat calls from collection agents calling themselves as lawyers and they demand that you pay the entire outstanding bill + legal charges else face legal action. They will say the case is already filed and put time pressure on you to pay the bill There is a whole Facebook page dedicated to the above described process! pls spread message.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1555 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on May 19, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY1555 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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