[Resolved] Tikona — fake bill for prepaid connection and harassment to client post disconnection | |||
I am about to lodge an fir against tikona digital miraroad for harassing me after producing a fake bill for internet connection. The connection was a prepaid one and after asking them to disconnect because of poor services, i was asked to pay a bill. On repeated explanations given to various customer care executives, none responded to the complaint and now they are threatening us with fake calls from lawyers and fee collectors. Was this information helpful? | |||
May 24, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 20, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care. | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have checked and found that your account has been terminated as per your request.
Post devices recovered from your premises, full and final settlement amount will be concluded.
Regards,
Tikona Care.
Greetings from Tikona,
We have checked and found your account is terminated as per your request.
As full and final is concluded, we request you to make payment of Rs 1, 029.28/- at the earliest.
For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in
Regards,
Tikona Care.