Tikona — Fake billing

Address:	Gurgaon, Haryana, 122015
Website:	www.tikona.in

I have used tikona broadband Services. Service was too poor so i asked
them to terminate the service . My Bill cycle was 26, and i have paid
till 26th Sept 2015. The services was very poor since August and
hardly from 26th Aug 2015 to 12 th Sept 2015, I have used Internet
services 4 to 5 days and each day i use to call customer care and log
complains. At last on 12th Sept i switched off my modem and asked
tikona to terminate my services, which they took into consideration on
17th Sept 2015. So they should pay the amount back to me as they were
unable to provide me services. I have called them almost 15 times for
the same but they asked me to wait each time. Lastly they sent me
demand notice to pay the bill of the next month also, I mailed them
no one replied . Called them and they said ignore that mail.Dont pay
us and keep the device with you, when i asked about my money again
they denied. Now I received a call from advocate to clear the matter
outside our will have to go to court. Question is why will I pay for
services I never Used and why are they not returning my money back.
This cant be tolerated. Please enlighten me what to do in this case.

Tikona User id [protected]
Email [protected]@gmail.com