[Resolved] Tikona — false bill

amanharitsh

from Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	www.tikona.in

Connection id:-[protected]
I requested tikona for a dissconnection on 2 of aug and ask them to stop my biling cycle. They told me that your disconnection is in progress now and ask me to wait for 15 days. I recieved a call on 6 th of aug and they ask me about the connectivity status which i replied to be working file (7 th is my billing date).

After that i waited the whole month till a recieve a msg from them that a billl of rs 850 is due of aug month. Inspite of the fact that i have never used their connection a single time the whole month. I raised the issue several time and every time they replied that they have mentioned my issue and it will be resolved.

Today they have sent me a legal notice to pay the bill.
Kindly resolve this issue.

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Nov 7, 2017

Complaint marked as Resolved

They removed the false bill generated by their systems. Thank you consumercomplaints.in

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Sharma,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

Nov 20, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Sharma,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.