[Resolved]  Tikona — False billing and calls from advocate

Address:	Mumbai City, Maharashtra, 530009
Website:	www.tikona.in

Tikona — False billing and harassment
On July 8th, 2015 I have installed Tikona broadband on the name of my spouse AHV Santhoshi and from very first day I am facing issues. Many times me and my family members called Customer care, response is only through IVRS and if connected these guys disconnected calls during discussion. On 9th July 2015, Tikona service providers made me pay 1481 rupees towards the bill for connection and installation, but as the servie is not good i called many times for disconnection to Customer Care but no proper response.
So I have given a written request of request and demand for my Refund of rest of amount. They guys have collected modem after 2months and still sending false bills and demanding money. Also, I got on 19 Nov 2015 froma call from a guy saying that he is an Advocate from New delhi different-2 Court and they got a report and going to raise a legal action against me as the bill of 385/- is due and must pay immediately within an hour and if any issues can call to the tikona customer care later. I have made the payment of the same by logging into the Tikona website and called back the advocate many times to confirm the same but he disconnected the call every time. Then I called tikona customer care but no response as usual. This is the way. they are treating and harrasing their customer after providing a burst service.I have all written communications. Please ban this company and go for it's full audit. This type of companies are defaming and degrading India growth. Please let me know what need to do and also do the needful from your end too.
Regards, K.S.Arun Kumar [protected]. Tikona User ID- [protected] .