[Resolved]  Tikona — Final Settlement Cheating and Harrasment

Address:Bangalore, Karnataka

Hi All, Tikona User ID : [protected] Account Number :[protected] Contact : [protected] I had used Tikona connection for 2 year's, it was all smooth when I was getting proper connection. All of sudden they started giving more number of connection in my area and My Connection has became really really poor. Technical support guy clear said that it is not feasible and cannot be fixed. I had decided to Disconnect Tikona, but there they started harassing me by asking more unwanted money for final settlement. I placed a disconnection request on 31-Sep and it is approved by Tikona on 10 - Aug as below. As per your request for termination of Tikona broadband User ID [protected], registered against your name, your service has been terminated on Date : 10/1/2014 07:48:18 PM My Billing Cycle is 25th to 25th every month which mean I had used tikona only for 5 Days for this month, But they are expecting me to pay the complete month bill as Final Settlement. This is Cheating!!! and they are threatening me by calling like registering as case against me. I am ready to Pay for the 5 days I have used the connection and return the Tikona equipments. Please help resolving this. Thanks, Yuvaraj
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Tikona Customer Care Guy just called me and asking me to keep Equipment with me as a waiver ????

Are you Joking ??? What should I do with those non using ones.

Are you guys Crazy ??
Dear Yuvaraj,

Greetings from Tikona.

Please be assured that your concern listed Dec 25, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
This is not fair at all !!!

Tikona customer care Guy is still asking me to pay the complete month bill for using the service only for 5 days ?

While others follow Pro-Data billing, Why not tikona ? Why do you want to loot customer money like this ?

And He doesn't want to take the Tikona Equipments also... Does people started loosing faith in Tikona and stopped using their services ?

I had already mentioned that I am ready to pay for 5 days I had used and retrun the equipments...
Dear Mr. Subbaiyan,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 652.82/-

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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