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Tikona — For disconnection:- Tikona ID[protected]

Dear Sir,

I m using Tikona Broadband in Jaipur City & my Tikona ID:[protected] & regular facing connectivity issue now i change my house n don't need again tikona so I request them on 11th April to disconnect my connection because on 15th it will renew and on 16th April i will shift in new house but till date no response from Tikona care i tried so many times to register complain for disconnection but no complain id i receive for disconnection .

even on tikona website mention customer care number:[protected] no option to connect with person for talk and find right number for directly talk with customer care person.

local guy Sita Ram call me for error resolution that time i told i m not facing any connectivity issue i just want to disconnect my connection he told me i will update in company but still no update

in between i tried to chat on WhatsApp number:- +91 [protected] for disconnection but not get any proper response from them.

one more number :- [protected] give me one number for direct connect with Customer care after almost 20 days wait and that number not mention anywhere on website :-[protected].

then i call on this number and yesterday they registered my complain:- 1-[protected] for disconnection but they are saying it will take 10-15 days for this process.

in between they are calling me for deposit amount for renewal.
please take action against these type of fake company those who are doing mentally harassment his customers.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 09, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
May 16, 2022
Updated by vipin999
No one contacting me for disconnection n regular calling me, messaging and mailing for deposit outstanding amount or payment for plan renew
Verified Support
May 19, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
May 27, 2022
Updated by vipin999
Still my connection pending for disconnection even no one call me or not receive any mail regarding my complain:- 1-[protected] for disconnection today complete 20 days for complain but no response against complain, Tikona regular sending message for only payment
Jun 03, 2022
Updated by vipin999
Still Pending Not Resolveed
Jun 14, 2022
Updated by vipin999
still i m waiting for my tikona ID Disconnection
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    +91 22 4062 9629 [Tech Support]
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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