Tikona — For disconnection:- Tikona ID[protected]

Dear Sir,

I m using Tikona Broadband in Jaipur City & my Tikona ID:[protected] & regular facing connectivity issue now i change my house n don't need again tikona so I request them on 11th April to disconnect my connection because on 15th it will renew and on 16th April i will shift in new house but till date no response from Tikona care i tried so many times to register complain for disconnection but no complain id i receive for disconnection .

even on tikona website mention customer care number:[protected] no option to connect with person for talk and find right number for directly talk with customer care person.

local guy Sita Ram call me for error resolution that time i told i m not facing any connectivity issue i just want to disconnect my connection he told me i will update in company but still no update

in between i tried to chat on WhatsApp number:- +91 [protected] for disconnection but not get any proper response from them.

one more number :- [protected] give me one number for direct connect with Customer care after almost 20 days wait and that number not mention anywhere on website :-[protected].

then i call on this number and yesterday they registered my complain:- 1-[protected] for disconnection but they are saying it will take 10-15 days for this process.

in between they are calling me for deposit amount for renewal.
please take action against these type of fake company those who are doing mentally harassment his customers.