[Resolved]  Tikona — forgery and fake commitment given by tikona

Address:Chennai, Tamil Nadu, 600081

Dear sir,
I am frustrated with tikona digital networks.
As your i have been promised with rs. 500 to pay at the time of installation and router and installation will be free, and first month will be free and i have pay 899 at second month on 22nd of march, after that i have been receiving a bill amount of rs.2036 from the following month. I had previously also raised a complaint about this on your customer care sector, but without any intimation the disclosed my complain without any notice,
Since i'm a student l am getting frustrated mentally with this kind of approach by your company, recently one of the tikona customer care representative had told me related the compensate of the bill amount and told me to pay 1200 rs and i had asked him for to send the pending bill of 1200 to my registered email id as a soft copy but yet there is no response yet from the tikona end.
Later i got a call from an advocate named raghubeer saha (Truecaller) a lady from court, delhi threatening me to pay the bill within 30min. To stop the order of court of making me a defaulter under section 449. N blocking all my identity proof, to appear in the court and even pay a fine of rs 85000. Now after finding online the other tikona forums got to know it was a complete fraud by the company to make me pay the bill (Amounting rs 2036) for the services that i have given fake commitment and now i am ready to pay 1200 as per the amount commited by the customer support. The company is a total fraud they don't provide the services they claim w. I even have a recorded voice proof of the advocate calling me.
And i've all the data if some authorised person ask for it.
Thanks.

Do take the necessary step to solve the issue immediately make sure what i had been promised by you're sales representative.
If not i have no other option than disconnecting your service which is been already deactivated by tikona..
Name: thangarathinam
Applicant tikona id-[protected]
Kindly check the issue and do the needful.
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Jul 22, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Comments

Respected Sir/Madam,

I tried a lot from every Way possible But there is no Proper Response from Tikona end, I had previously Provided my customer Id Kindly help Me related that issue.

Thank & Regards For Your Response .

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