[Resolved]  Tikona — Fraud bill.

Address:411043
Website:www.tikona.in

I had taken tikona broadband service in pune's katraj area.
In the month of august, for 3 months package.
Payed the full amount, then used it for 25 days max. and got shifted to other place in katraj only.For this I called tikona service center for thousand times to shift my connection to my new address.
They didn't pick up the call not for a single time.Then I gave up on that and got shifted, then my 2 months left out plan got wasted.
Then in the month of December 2016 they called me and told me to pay 1300/-
This fraud bill is being thrown to me.
Then I asked for the usage history and all, on that they failed to do that.
I told them to justify the bill but they failed on that as well.
Then I started getting call from there advocate and he used to abuse on the call.
They are throwing a fraud bill towards me and trying to get money for that from me.
I got the call from this number [protected].
He abused and threatened me.
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Verified Support
May 10, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on May 8, 2017. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Verified Support
May 12, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information