Tikona — Fraud by tikona consumers please be aware and stay away

Address:	Mumbai City, Maharashtra, 110025
Website:	www.tikona.in

I was the most unfortunate when i took the decision of taking tikona's broadband connection. after suffering for many months i lodged a request with tikona to disconnect the connection.the request no, is 1-[protected]. after waiting for weeks no one came to collect the modem but when i talked to the customer care the executive name amit told me that this modem belongs to the customer and does not need to return. when i checked with tikona website it was clearly stated that modem need to be return to tikona. i made second request the request no. of which is 1-[protected]. they again disconnected the connection but made a bill of 4000 rs plus they are saying i have to pay addittionally 1500 rs of the cost of modem. it is utter surprise that after numerous requests and complaints they didnt disconnected the connection and wants me to pay again (which is illegal under indian law as the company have to disconnect the connection under 14 days of first request.) i have all the mails and their replies saved with me as evidence also i have the call recording of their customer executive amit whose statements was against company policy. I also have one mail as evidence in which tikona bluffed about launching a criminal case against me for not paying dues ( obviously they are so illiterate that they dont even know first they have to go to recovery tribunal if they want to file a complain of me).
I have seen lots of consumers which are harassed by tikona, please come forward and reply as i am launching a consumer fraud case against these goons and i have all the evidence including their mails and recorded phone calls.
user id [protected]