[Resolved]  Tikona — Fraud call and amount demanding

Address:Ghaziabad, Uttar Pradesh, 201010
Website:tikona.in

I was a customer of tikona broadband internet service. My BAN –[protected] & Service ID – [protected]
I request all the customer please don't make a fool and don't use tikona internet they make money.
I registered a complaint few months before that they charge me 1455 amount by making fraud call by some court advocate ...when i pay the amount they said me that this the the final and last amount please pay and ignore the tikona in the future ...i pay and this month again a girl name Niharika call me and mentally harass me. Niharika as an Karkarduma delhi court govt. advocate and demand me 525 rs amount and i don't know why they call me as i told earlier that i pay all the amount and submit the modem to the service agent then again they demand me money. I think they make a business for making money from the customers as i not use the connection from long time ...they mentally harass peoples..
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Yadav,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 525.52/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

First mail details to

[protected]@tikona.in

By govt rules, every tele organisation need to have this.

Then register complaint again them online with department of telecommunication

Http://pgportal.gov.in

User your mobile recorder to record calls and keep them handy as evidence.

Ask compensation for mental torture and harassment

Spread this to o

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information