[Resolved] Tikona — Fraud company and cheating my money | |||
I'm using Tikona Internet connection from 20th of December 2014. From the month of Jan everyday I'm facing issue with the connection. Everyday I call them up and they assure that they will resolve the issue but they did not resolve it so far. Every day from 8:30am to 4or4:30pm the Internet does not work. ' They are making fool of people. Everybody having complaints with Tikona connection. I'm not available at home during day time but after 5:30 they will call and say that it is working fine. But so far they haven't send anyone during day time to resolve the issue because I told them several times that people will be there at home so send your engineer to go and check during that time. Please make sure that they come tomorrow and resolve the issue which I'm facing from last 2 and half months. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Bagchi,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 11, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care