[Resolved]  Tikona — fraud company

Hello,
Last year i put a request 4-5 times to disconnect my tikona subscription but their executive doesn't disconnect my plan and send me a bill of 1270 and today they send me a legal notice from advocate k. H. Halai and priya agarwal and also started to make thread calls.
I have already put so many requests to cancel my subscription but due to their fault they over charged my bill.
Biggest fraud company i have ever seen.
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Jun 29, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 20, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Verified Support
May 21, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on May 19, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Verified Support
May 23, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

I have Tikona Wifi at my home and it keeps getting disconnected every few minutes and re-connects after sometime. this is happening very frequently in a day. Wifi connection is not available almost for 4-5 hours in a day. Could you please check immediately.
Tikona Digital Networks Customer Care's response, May 23, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, May 25, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on May 21, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, May 26, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.

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