[Resolved] Tikona — Fraud company making fool of consumers | |||||
Since tikona has lot of connectivity i had requested for discontinue the tikona service to my user id on june 15. Since i had already paid bill till june 25 i requested them discontinue before june 25. Even i clearly told to customer executive if any bill generate after june 25 i will not be the responsible even in the mail also i have mentioned the same. After making numerous call from june 15 to july 3 they discontinued partially on july 3 and generated outstanding adjustment monthly rental bill of 297 rupees (From 26 june to 3 july). I dint pay this bill since i already stopped using internet from june 25. In september i got call from tikona asking me to pay outstanding bill immediately otherwise we will take legal action on you. I don't want to take this risk and hence i paid bill immediately. Now it is october still my account is active. I got new bill of 100 rupees claiming late payment charge. I really don't know what to do i am frustrated. Please take necessary action on tikona fraud company. I request every consumer to never take connection from tikona as this is a fraud company and making fool out of customers is the forte. Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Oct 06, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Moger, Greetings from Tikona. We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps. Regards, Tikona Care Verified Support Oct 28, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Moger, Greetings from Tikona. We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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