[Resolved] Tikona — Fraud Company - Not returning Money

singhjay2901

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122015

I took Tikona broadband connection with prepayment for 3 months. Tikona's internet service is worst ever possible. speed is lower than 2g network even though they claim to give 4mbps speed. Connection will get disconnected frequently and the worst thing is they dont have technical support.

i requested to stop services on my connection and provide me refund. Interestingly first request was processed but on refund front no one is responding and i am being given new date every time.

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Jan 15, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKDEC12370 to your case.
Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Dec 14, 2016

Tikona Digital Networks Customer Care's response Gentle Reminder

Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Dec 12, 2016. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDEC12370 in the subject line.

Regards,
Tikona Care

Verified Support

Dec 15, 2016

Tikona Digital Networks Customer Care's response Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care