[Resolved]  Tikona — Fraud company under ministry of communication

Address:Thane, Maharashtra, 421503
Website:www.tikona.in

Tikona is highly boiling my blood because there are not allowing me to talk to their senior and not even resolving my wifi issue. I asked for the refund, that too they are not registering my complaint.
They are fraud, use our money and not providing us wifi even for the single day. If you delay in recharging then they will ask for a penalty but never give you service.
When I ask for disconnection and refund they are not letting me do that. This is happening from past 2 months.
I strongly want to take serious action on Tikona and their team so that they will not con any new user.
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May 9, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care
Verified Support
Apr 07, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care
Verified Support
Apr 07, 2017
Tikona Digital Networks Customer Care's response
Gentle Reminder

Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Apr 6, 2017. Kindly share your details with us for further assistance.

Regards,
Tikona Care
Verified Support
Apr 08, 2017
Tikona Digital Networks Customer Care's response
Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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