[Resolved]  Tikona — fraudulent activities from tikona connection

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I was having tikona internet connection in bangalore. I took that connection paying 3 months contract amount. Connection was so bad. So after three months we decided not to use it and subcribe but after some months bill came asking to pay certain amount. We paid thinking might be because we didn't infrom them after that we mailed tikona called many times to customer care spoke with them asked them to cancel bt no respone and even waited in a single call for connection like half a hour loosing balances also still no response. Now those people started senting messages again telling to pay bill or else they will go for legal support. We got all evidence of what all we did to canc it and all. I kindly request u people to deal with this problem faced by us and i think this is actually there main activity of fooling people. Kindly please solve this problem and remove this burden from us. We will never come for this connection again and this is ma ac id [protected]
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Sep 4, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Sajeev,

Greetings from Tikona.

With regards to your concern, we will not be able to process termination request on the basis of your post received on This Forum due to validation purpose.

We request you to send us an email to [protected]@tikona.in from your registered email id or you can call our Customercare from your registered mobile number to raise a request for termination.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.
Aug 05, 2017
Updated by Avinashks
We had sent u eveything before and called ur customer care many times .tell me wht u people can do for customers other than your fraud works.why u people are not seeing the complaints you receiving many customers regarding same problem.
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