Tikona — Fraudulent Bill and Harassment

Address:Bangalore, Karnataka

I received the bill for amount 1592.25 which is not correct, I have raised the request for disconnection before 16th Oct 2014, so i am eligible to give only 784 only not more than that . It is due to their pathetic service that it took so much time for disconnection which I did not use at all, where as my last usage is on October 18th, 2014. Please look into this urgently.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Souvik,

Greetings from Tikona.

Please be assured that your concern listed Dec 10, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Hi,
Please let me know the update ASAP.

Thank you.
Dear Mr. Mukherjee,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Finally after much pain my connection was disconnected on 20th Dec 2014, and I have paid my dues(1593) and equipments.I also got the receipt form tikona person for the equipments returned.

I was confirmed my one of tikona personnel that i am liable to get back 690 .

However even after disconnection and clearing dues, I am receiving bills in my mailbox whereas I am the one who is supposed to get the refund!

Can you guys actually take these things seriously and stop making yourselves a piece of joke please.

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