[Resolved]  Tikona — Frequent Disconnection and pathetic customer Care

Address:	Pune, Maharashtra, 411028
Website:	www.tikona.in

Hi Team,
Id: [protected]

I am facing frequent disconnection issue. Till now more than 20 complaints are raised and still facing issue. No one is looking for permanent resolution.

Customer care team is pathetic. They don't send any reply to emails. I had sent 5-6 email but no response received in last 2 months.

Call center is poor. Agent and senior desk from call center are disgusting. Senior desk raised complaint for adjustment 1-[protected] and today I called and they informed that there is nothing mentioned about the adjustment in this complaint. I spent around 1 hour on 24th Aug 16 on call for this complaint and now they are saying there was no such call on 24th at 11pm.I have bill in that I am able to see the call but don't know how it is not available in their records

Speed is always issue, raised many complaints for that as well but still I face issue of slow internet connection.

I don't recommend Tikona service to anyone. In fact, I already persuaded 2 friends for not using Tikona service.

I sent message to CEO of tikona as well but no response from them as well.

This clearly shows why services are pathetic