[Resolved]  Tikona — frequent disconnection

Address:Thane, Maharashtra, 400601
Website:Tikona mobile app

Worst service ever by this lamb ISP.
Its been a month and i am getting the problem of this frequent disconnection since day one.
It get disconnected every half an hour and once disconnected we have to wait 15-20 minutes to get the connection back and each single time we have to switch off and on the router.
In this one month's time, i have logged near about 25 service requests but no action has been taken for it.
When we ask for refund againt the bill paid the support executive says there is no refund policy and if ask for transfer the call to higher authority they says all of them are busy each time.
Really if you cant provide the services just take your company and go to hell.
Don't fool the customers like this.
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Feb 9, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Comments

Hi,

For no apparent reason, Tikona network is showing unidentified network. It was working fine till now. This problem appears quite frequently.

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