Tikona — Frequent disconnection Issue not getting resolved

Address:	Pune, Maharashtra, 411014
Website:	www.tikona.in

Hi,

I am Rubal Sahni. My account no- [protected] I have given numerous complaints regarding frequent disconnection but i haven't got any solution from your end for the last

2 months. I even requested for engineer visit multiple times but no one have turned visited my home. Customer support always say will be checking the connection on the

backend and will let you know once that resolved and I always get a mesaage saying it has been resolved but it never was. No one even bothered to call me and check

after multiple requests if it's working fine or not. I've raised several request for waiver but no updates on it..Now I am tired of calling your technical support

and customer support. I've not been through such pathetic experience ever.

I am willing to stay with your connection, but because of your poor administration and poor customer support, you're forcing me for a cancellation

please reply as soon as possible.. i can be reached directly at my mobile no. [protected] for any clarification


With regards,
Rubal Sahni