| Address: | Mumbai City, Maharashtra, 400017 |
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Dear ms. Antika prabhu,
Its now several months and the frequent drop internet problem is not being solved. More than 20 times your the so called engineers have visited the site but no improvement what so ever.
Please check the complain history which is very very shameful. Every time i make a complain a new person looks into the matter and we are at square one all the time.
You have given me several last dates to resolve the problem and again and again have asked for last chance each time.
Even today your engineer had visited and not only wasted his time but also of mine and the result is big "0" zero again. According to mr jaychand (Engineer) it is not possible to give proper signal as your tikona signal device is on (The ground floor + 4 floors), whereas the site building is at (Ground + 8 floors). Therefore it is impossible to get proper signal at my end.
Besides the main tikona signal device that is installed at my site building is four buildings apart and passes through at least four to five switches which makes the signal weaker and weaker but it also drops at the end where i get it.
In short i am very much certain that tikona have failed completely in providing proper internet service hence please see to that i get all the hard earned money of mine with interest. Or be ready for my final blow as a full and final from my end.
I hope you will take immediate action in the matter or else i will be forced to take very serious action from my side and believe me it will make tikona very much unhappy. Was this information helpful? | 
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