Tikona — Frequent notice to pay bill from Advocate even after settling the Final amount

Address:Bangalore, Karnataka

I have disconnected my Tikona connection from January of this year . After a month they asked for final BIll settlements . The Tikona engineer asked me to Pay 1000 rs as final settlement, Before i paid that a advocate called me and said Tikona filed a complaint for not paying the final settlement. They asked me to Pay Rs.2228 as the settlement I paid two months bill even though i din not use it for the month of January .I paid the Amount of Rs.2228 and sent the transaction details to the Advocate. Now again an advocate is calling me and asking me to pay 500 rs . Tikona has filed a complaint again . My customer ID is [protected] . How many times i have to pay even after disconnecting the Broadband connection . I have the transaction details with me . They have sent a bill for the month of may but i have disconnected my connection in January. I paid the final settlement ON 18th April .
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Dear Rajkamal,

Greetings from Tikona.

Please be assured that your concern listed Jun 27, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Rajkamal,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 501.92/-.

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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