[Resolved] Tikona — Getting bills and threatening calls even after disconnection

Namit1211

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 560029
Website:	www.tikona.in

Facing the same issue. Even after getting a confirmation from Tikona that the services have been stopped and there is no amount pending, we are still getting bills. And today we got a call saying that we have unpaid dues and they will file a civil lawsuit in Delhi court, if we don't pay them immediately.

Attaching confirmation mail from Tikona regarding no dues pending and a screenshot of CPE Removal letter which clearly states that the services have been disconnected. There was some Patch Card missing, which the Tikona person stated that could be adjusted from the security deposit, which we haven't taken back.

+2 photos

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Jun 21, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Yadav,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.