[Resolved] Tikona — Getting calls for bill payment but did not get a bill, cannot login into account | |||
I have been receiving calls on my number for some bill payment issues. User name: keshav aggarwal User id:[protected] Billing a/c no.:[protected] Please send me the bill details? (please send a formal bill to my given residence where i have the connection) Tried calling customer care no response Some background: i have not used tikona from february this year (2016). You can check your service log if there has been any usage. it seems to stop working one day and customer care did not bother to listen. now you are asking for bill. please send a formal bill to my given residence where i have the connection. so i can take a further action. Ps: i have been receiving some calls from lawyer regarding the same if you have done some litigation please share the details. otherwise i am filing a complaint against these people and sharing my concerns on social media. Was this information helpful? | |||
Sep 2, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 29, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Aggarwal, Greetings from Tikona. We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly. Regards, Tikona Care Verified Support Aug 02, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Aggarwal, Greetings from Tikona. As informed to you on call, kindly send the necessary details to us from your registered E-mail ID. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
 2 Comments | |||
Comments
Mistakenly paid the same month twice. Wrote a mail for the procedure refund request but didn't recieve any reply for my query.
Even tried calling customer care but it is always engaged, no one picks up the call even after 30 mins of the call. Don't how to reach out to this people.
Even tried calling customer care but it is always engaged, no one picks up the call even after 30 mins of the call. Don't how to reach out to this people.
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