Tikona — Getting Calls to pay Bill of 1300

Address:Bellary, Karnataka

I have had used Tikona. My last use was in the month of Nov as i had opted for 899 plan and it was monthly bill. My Account was auto renewed and recurring charges is been made on my account, I had made several calls to disconnect never got the compalint nos they the requests is been placed. During the Month AUG and SEP i had called for cancellation of Tikona Connection, Representative started saying pay the outstanding bill for AUG SEP OCT now itself then itself we will disconnect. I paid the bill and extend the services till Nov. Now i dont know from where this 1300 bill is generated. Why these people are calling me from [protected] saying they are calling from Delhi Civil Court. They say jurmana bharo 50000 ki. I want the proper explaination why you people did not disconnect my connection. I dont recide in that place from Nov 23. I dont know where that instrument is gone. I dont stay in bangalore at current. I am in search of job. I want the full bills i have paid, i have not logged into tikona from Nov Last Week, Why the hell bills are generated automatically. i have not opted to pay 3 months bill in advance. Now i need the explaination even i can proceed legally to get the details why should i pay 1300 or so 2000 as explained by some advocate who called me from [protected].
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Tikona Digital Networks customer support has been notified about the posted complaint.
Mar 31, 2015
Updated by Gnaneshwar Dhaipulle
my account id no [protected]
Unless Tikona gives me reason why my tikona was not cancelled untill then i am not taking responsibility of paying bill 1300/- if you have a software which generates recurring 3 months in advance, with out giving fair opportunity in cancelling the connection also. Bill is generated prior to the billing cycle not giving chance to disconnect and not even agreeing to cancel unless we clear the dues. What the hell is it.?

Call to my number [protected] which is registered in your directory.
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Dear Gnaneshwar,

Greetings from Tikona.

Please be assured that your concern listed Mar 31, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

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