Tikona — Getting Calls to pay Bill of 1300 | |||
I have had used Tikona. My last use was in the month of Nov as i had opted for 899 plan and it was monthly bill. My Account was auto renewed and recurring charges is been made on my account, I had made several calls to disconnect never got the compalint nos they the requests is been placed. During the Month AUG and SEP i had called for cancellation of Tikona Connection, Representative started saying pay the outstanding bill for AUG SEP OCT now itself then itself we will disconnect. I paid the bill and extend the services till Nov. Now i dont know from where this 1300 bill is generated. Why these people are calling me from [protected] saying they are calling from Delhi Civil Court. They say jurmana bharo 50000 ki. I want the proper explaination why you people did not disconnect my connection. I dont recide in that place from Nov 23. I dont know where that instrument is gone. I dont stay in bangalore at current. I am in search of job. I want the full bills i have paid, i have not logged into tikona from Nov Last Week, Why the hell bills are generated automatically. i have not opted to pay 3 months bill in advance. Now i need the explaination even i can proceed legally to get the details why should i pay 1300 or so 2000 as explained by some advocate who called me from [protected]. Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
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Greetings from Tikona.
Please be assured that your concern listed Mar 31, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care