[Resolved]  Tikona — Getting fake calls from recovery agents pretending to be lawyers.

Address:Mumbai City, Maharashtra
Website:www.tikona.in

Hi, I had an account with Tikona Broadband services (user ID - [protected]) by the name of Akhil Gaur which I disconnected in April 2015 after hundreds of requests to the Tikona customer care. Today, I received a call from +91 [protected]. The guy called himself Rajesh Bhatiya, a lawyer from Delhi session court and told me the Tikona has filed a legal complaint against me and he asked me to submit a sum of Rs. 1086 with in 1 hour, failing which he threatened me to submit my file to the Magistrate and file a case against me. He also told me that I will have to come and fight a case and will have to submit a sum of Rs. 15000. I then started enquiring about his whereabouts to which another guy Mr. Chaudhary, took the call and started giving me examples of various people who ignored this threat and had to go to jail or submit a huge amount. i first got really scared and was about to make the payment but just before that I thought of checking this number on truecaller. And to my surprise this number was already listed as a spam by about 200 people. I then googled about the complaints about such recovery calls and found that I was not the only one receiving such fake calls. I instantly canceled the payment and called that guy again. He told me that I have got one more hour to make the final payment and to provide him with the transaction ID. I told him to go ahead and file the case. Haven't received any more calls till now. I also called Tikona consumer center and asked them as why they haven't informed me about anything before filing a case like this. He told me that he can do nothing and I have to make the final payment in anycase to avoid the case.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Akhil,

Greetings from Tikona.

Please be assured that your concern listed Oct 05, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Car
Dear Mr. Gaur,

Greetings from Tikona.

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 1, 086.12/- at the earliest.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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