[Resolved]  Tikona — getting harassing calls from tikona company

Address:	122018
Website:	selfcare.tikona.in

I would like to showcase my issue and experience using tikona brodband.. I have taken tikona broadband in 2016 and from day 1 i was facing issue with broadband speed i have complain tikona for the same and they assure that my connection will be fine. They promised me 10mbps speed as i was only getting 500kbps which is far less than what i was paying for and after sometime i asked tikona to disconnect my connection in july 2017 and i stop using the connection. One odd day i call tikona to confirm why i am not getting speed for which i am paying every month a girl from technical support name neha told that in your area 10mbps speed is not possible by knowing that i was shocked as i have paid i my hard money to them and they did not inform me in the begining.in july i stopped using connection after paying my dues and ask them to suspend and take their box from my residence but they ignored and keep on charging me for next 2 months after getting tired i ask them to let me know how much i have to pay for service they provide 500kbps they told you have to pay complete amount. Now atlast i am getting calls from some tikona fraud numbers that they file a case under my name and i have to come to the court and once i ask the place so that i can talk to them face to face they disconnect my call.. I tried calling them on the same number but they have not picked my call now they are asking me for 1700 and i am not going to pay as i have not received services for what they have promised. I would request you to please take it in consideration and help me with this issue.

Tikona id - [protected]