[Resolved] Tikona — Getting overdue messages after closing connection. User id [protected]

vikram mistry

Address:	400104
Website:	www.tikona.in

Hi,

My user id was [protected].

I have closed my tikona internet many months agi but still I am receiving overdue messages from tikona.

PFA the billpaid receipt I have paid for my last outstanding amount.

Below is the message i had recieved today from tikona-

Your Tikona Bill is overdue for Rs.595.08.Current plan is suspended, you will be charged 5paise/MB @ a speed of 4Mbps when you use the service. Call[protected]

Thanks and Regards,
Vikram Mistry
+91 [protected]

+1 photos

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Oct 29, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Mistry,

Greetings from Tikona.

We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

Regards,
Tikona Care