[Resolved]  Tikona — getting threat calls from tikona saying as lawyer

Tikona user id - [protected]
This company people are harassing from beginning. Firstly that agent who came for connection did fraud with me & he said that there is no installation charge if we take few months prepaid connection (I don't remember for how many months i paid). I took connection in december 2015. Connection is on my jeeju's name. But when first bill came they had included installation charges in bill & i called multiple times to customer care after frequent calls for 2-3 months i got some of the installation charges removed in next bill but not complete amount. We continued connection till july 2017. Earlier also i had faced a lot of connection & speed issues. We did complain a lot but still no proper response from customer care. So from july we called them to cancel our connection frequently & we stopped using that connection as well. Still they called us to recover bill for august & september which we have not paid as we did disconnect the connection. From last one month we are getting threat calls from some fake lawyer & she is calling from number [protected] & threatening us to file a case against us & block our bank accounts. Actually i should be the one who should file a case against them for harassment & not providing proper service. I was about to pay my dues just to get rid of these calls. But i checked net & i found many similar incidents who got similar calls from tikona. This company is a big fraud. I have paid all the bills till when i was using the connection. It is there fault that they did not come to disconnect after several calls & for 2 months still connection was there but we did not use the service. So why should we have to pay the bills. My request is we are not supposed to get these calls & let tikona declare there is no pending payment from us & close it here itself.