[Resolved]  Tikona — giving fake bills even asked to disconnect the service

Address:400606

Hi i have came acrossed the worst internet provider. I have called several times to the internet provider asking them to discontinue the service due to my personal relocation but instead of this they are putting fake bills. Internet was suspended from jan 19 as i have informed that i will be moving out in some months but no one came for clearance and router handover. And on april i got a call from person named priyanka sharma claiming to be the advocate that i need to submit sum of approx 1200 for some charges else legal case will be registered against me which i did and i asked her to remove the router and disconnect the service. But no one came until now i again got a call and asked to pay 2300 else legal complaint would be lodged. I don't understand if i don't want the service why they are forcing me into.

I request the concerned authority to please connect with me and get this thing resolved.

Thanking in anticipation
Regards,
Anish
[protected]
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Nov 30, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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