Tikona — Harassing by asking to pay bills | |||
Tikona ID - [protected]. We had asked Tikona to disconnect our broadband connection several times. There was a huge delay in their part. After a week of countless calls to the executives they finally disconnected our connection. But they are making frequent calls threatening that we have to pay the pending amount for 2 months. They are calling countless times threating us to pay the bill amount or they will take us to court for legal proceedings. There isn't even a basic hospitality with the people who are threatening. I am planning to take legal action against Tikona if they continue to behave like this. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Kumar,
Greetings from Tikona
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 21, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care